Success Stories

Success Stories

Info Line collects success stories from individuals that have benefited from our programs as well as community partners. If you have a success story you would be willing to share with us, please email info@infolineinc.org and a staff member will schedule a time to speak with you.

Raylyn’s Story

Though Raylyn had studied to become a medical assistant, last summer she found herself several months pregnant and evicted from her apartment. For a few months, she lived from house to house with different friends and family, but it was very difficult for her and her three children. At the advice of her grandparents, Raylyn decided to go to a homeless shelter until she got back on her feet. She called Info Line’s Homeless Hotline and got into Access Family Shelter. About a month later, Raylyn entered Info Line’s Home Again program and had her first meeting with her Info Line case manager. Raylyn’s case manager helped her develop a plan for becoming self-sufficient, including getting a job, an apartment, furniture, child care and paying off past utility bills. Soon after their first appointment, she got a job at Arby’s! Within two weeks, she had her own apartment. Raylyn had a healthy baby girl at Christmastime and got promoted to shift supervisor at Arby’s this summer. Raylyn said that the most valuable part of Home Again was the budgeting class and the one-on-one assistance her case manager provided on budgeting. Raylyn has dreams to pass the certification test so she will be able to use her education as a medical assistant and work in that field.