Volunteer

Call us at 330-762-5627 for more information about volunteer and internship opportunities.

Click here to download the Info Line Volunteer application.

 

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INTERN PROGRAM

Our intern program offers the chance for students in varied disciplines to gain valuable experience. Primary activities include the following:

Emergency Services Clearinghouse

Assess clients’ need for emergency food and clothing assistance and refer clients to a local agency. Assist walk-in clients as well as telephone clients.

Holiday Assistance

Process requests for holiday assistance. Work in partnership with the Salvation Army and other holiday programs to determine which program will serve each family.

Community Events

Represent Info Line at community events or fairs.

TRAINING

Info Line is committed to providing a strong field experience for students accepted into the 2-1-1 intern program.

We provide training that includes classroom instruction, role-playing, listening sessions, call answering and a training manual.

Interns gain valuable skills which are useful in a wide range of career fields, including:

• professional communication
• active listening
• assessment and interviewing techniques
• problem solving
• dealing with difficult callers
• database documentation
• utilization of resource database to identify resources
• effective team interaction
• knowledge of community resources

Minimum Hours: 150

Call 330-762-5627 for more information.

 

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View interviews with some our our recent volunteers and interns.

 

 

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One of our volunteers, Mark Capers, was recently honored at The Volunteer Center's annual volunteer celebration. Congratulations Mark!

An interview with Mark begins at 3 minutes 50 seconds in the video below.  View the entire segment below or click here to jump to his interview.

 

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