Housing Services Page

Housing Services

Housing Services coordinates access to homeless shelters, permanent supportive housing, and rent assistance for individuals and families living in Summit County who are homeless or facing eviction.

The Homeless Hotline conducts screening and intakes for most homeless shelters, permanent supportive housing programs, and rent payment assistance programs in Summit County. Rent assistance is primarily for individuals and families currently living in homeless shelters or who have a court ordered eviction notice. Info Line case managers work with each client receiving rent assistance to address their individual barriers to self-sufficiency.

Akron/Summit Continuum of Care for the Homeless

Info Line is the host agency for Summit County’s Homeless Management Information System (HMIS), which collects and tracks data on those served to provide a better understanding of homelessness and the use of homeless services over time. Info Line provides these services in partnership with the Akron/Summit Continuum of Care for the Homeless, a local coalition working to end homelessness in Summit County.

In 2017, the City of Akron received national recognition for efforts to end veteran homelessness. Info Line was proud to be part of this local effort. View news coverage on Fox 8 here.



homeless individuals were placed in shelter through the Homeless Hotline in 2016


of previously homeless families maintain their housing for at least one year


families received case management and moved back into their own rental unit in 2016