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In this issue:

November 18, 2003

Amy Rock is New Trainer & Support Technician

Cleveland Connection Halts Free Service

SEI Seeks Stars in Education

Junior Achievement Auction

Network After 5

Research Before You Buy

Did You Know? Our Secrets for Better Computing

Register for Upcoming Classes

Training  Schedule 






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Amy Rock Joins Project Connect

We are pleased to announce that Amy Rock has joined Project Connect as a Trainer & Support Technician. This position was made available when Lynnette Sieradzki was promoted to HMIS Administrator at Info Line.

Amy comes from Prime ProData, where she trained users in their customized software and answered the technical support hotline. She has extremely strong administrative and customer relations skills and is sure to be a really good resource for your technical support questions. She is currently working on completing her Master's degree in GIS at the University of Akron, where her husband works.

Please join me in welcoming Amy to our team. You can contact her at or 330-315-1335. 


Cleveland Connection Stops Free Website Hosting November 30th

If you are relying on Cleveland Live's free website hosting as your only presence on the internet, it's time to think of some alternatives.

According to a recent e-mail, "Community Connection Web site hosting will not be available after November 30, 2003. Until then, your current sites will continue to be displayed at their present URLs, and you can still update and maintain them using the existing tools."

If you are searching for hosting alternatives, TechSoup has some excellent resources. Visit and select the /Service Directory\ tab. Along the left, you will find a link to "Web Hosting Companies." They have a list which can help you narrow down your choices.

On a side note, Project Connect is launching a Website Developers Series starting December 3rd. Classes include Website Development & Management; FrontPage 1, 2, and 3; and PhotoShop: Graphics for the Web. Be sure to register early! 


Junior Achievement Holds Online Auction
November 10 – November 21, 2003 

Find great, sure-to-please gifts for everyone on your list with this fun and easy way to do your holiday shopping. More importantly, your purchase will make a difference in a child's life by giving them the opportunity to experience Junior Achievement and visualize a future where their dreams can become reality.

The auction is a collaborative effort with the JA offices of Canton, Akron and Youngstown. It will support students in more than 45,000 students in 13 counties. There are 265 items ... something for everyone!

Register for the auction and you could win four Cavs tickets. No purchase necessary.

Some of the great auction items include:

  • A Blimp ride for 2 on the "Spirit of Goodyear"
  • Cleveland Cavs tickets - see the NBA's #1 draft pick, LeBron James
  • Two roundtrip airline tickets on AirTran Airways
  • Spa Packages - Mario's, Georgie of Paris, Connecting Touch, and more!
  • Akron Aeros tickets and use of a corporate loge
  • Family fun - Brandywine Ski Resort, First Night Akron, Cuyahoga Valley Scenic Railroad, and more!
  • Four-night hotel stay in Nashville
  • Cleveland Browns tickets on the 25 yard line
  • Cleveland Indians tickets - great seats
  • Autographed memorabilia
  • Golf and an overnight stay at Firestone Country Club
  • Golf and lunch at Fairlawn Country Club
  • Restaurant certificates
  • Area theatre tickets
  • Home decorating items
  • Plus many more fabulous items!

Feel free to pass this along to anyone who might be interested in bidding on great items to support Junior Achievement. For more information, contact or call 330-433-0063.


SEI Seeks Stars in Education

Would you like to help your local school receive unexpected funding to benefit students? For the fifth year, Summit Education Initiative (SEI) is giving away money—up to $20,000—to the stars of Summit County school-community partnerships.

Nominations are now being accepted for the fifth annual Celebrate the Stars: Partners in Education Awards. The awards recognize partnerships among Summit County schools and individuals, businesses and organizations that have significantly contributed to improving student achievement. Public, private, parochial and charter schools are all eligible, and self-nominations are accepted.

Grants ranging from $500 to $2,500 will be awarded to “Stars” in five categories: (1) Business or Community Organization (2) Parent, Grandparent, Guardian or Foster Parent Volunteers (3) Individual Community Volunteers (4) Teachers and (5) Students. Grant funds are provided to the schools involved in the partnership.

You are encouraged to nominate yourself or someone else in one of the above categories. You probably know more than one person who is deserving of an award: Does your business have a partnership with a local Summit County school? Do you or someone you know volunteer within a Summit County school to help make a difference in education? Do you know a high school junior or senior who stands out in his or her involvement within the Summit County community?

Nominations are available online at or by calling Eileen Russell, Project Coordinator, at 330.535.8833. Completed applications must be postmarked no later than Friday, Dec. 5, 2003. Winners will be recognized at a celebration event on Thursday, March 4, 2004 at St. Joseph Family Center in Akron.

Summit Education Initiative was created in July 1996 by a group of business, foundation and community leaders. Its mission is to engage and mobilize, in an innovative manner, a broad base of people and resources to significantly improve schooling and learning for all children in Summit County. For more information, visit

Network After Five: Meet Stephanie Roberts from Channel 5 News & Weather
November 20, 5:00 - 7:00 pm
Quaker Square Crowne Plaza Hotel

Women's Network, a division of the YWCA of Summit County, will be hosting a Network After Five event on Thursday, November 20, 2003, from 5-7 p.m. at the Quaker Square Crowne Plaza Hotel located at 135 South Broadway in downtown Akron. The special guest speaker will be Stephanie Roberts from Channel 5 News and Weather. She will speak about the challenges she has faced in the male-dominated world of news reporting, the efforts she has made to blend her high stress profession with her busy personal life, and the importance of effectively selling yourself and your abilities in a competitive market.

This wine and hot hors d'oeurves reception is complimentary for Women's Network members. There will be a $5 charge for nonmembers. Plan on bringing a guest, a stack of business cards and a question or two for Stephanie. The evening includes a holiday door prize drawing.

RSVP to the Women's Network office at 330-253-6131.


Are you getting the best deals for your technology dollar?

Don't buy anything technology-related until you've visited these three websites first!! They offer significant discounts for nonprofits with Microsoft, Dell, CDW, Adobe, and more!


Did you know ...

One of the most common reasons for computer crashes are filthy CPU's ... and the garbage is inside as well as out! Once a month, or at a minimum once a quarter, you should give your computer a good, thorough cleansing. 

PC TIP #17
Computers 2: Increasing Your Efficiency


  • Buy a can of compressed air and spray your keyboard and CPU when turned off.
  • DO NOT USE GLASS CLEANER ON YOUR MONITOR! It will destroy the anti-glare coating. For desktop monitors, use only rubbing alcohol on a soft cloth. For laptop monitors, use water on a soft cloth … not dripping!
  • Clean your mouse. Take it apart. Clean the ball and rollers with alcohol.
  • Replace your mouse pad every 3-6 months or when it becomes noticeably dirty.


  • Go to Start/Find/Files or Folders… and find all files named *.tmp in the c: drive. Press [CTRL +A] to select all of them and then push the [Delete] key.
  • Open Internet Explorer (or your web browser. Click on the menu Tools/Internet Options. Click on the Delete Files button under the section called Temporary Internet files. Be sure to also check the box to delete all offline content.
  • Empty your Recycle Bin.
  • Go to Start/Programs/ Accessories/
    System Tools/ Disk Cleanup
    … Make sure C: drive is selected and click [OK]. The computer will calculate…be patient! Check off all files to delete. Click [OK].
  • Go to Start/Programs/ Accessories/
    System Tools/ Scandisk
    … Make sure C: drive is selected and click [OK]. This will ensure that your file structure and the files themselves do not have any problems. A Standard scandisk is usually enough. The Thorough scandisk option takes a really long time and it is a redundant check if you are going to run Disk Defragmenter.
  • Go to Start/Programs/ Accessories/
    System Tools/ Disk Defragmenter
    … Make sure C: drive is selected and click [OK]. This will ensure eliminate all those ugly spaces on your hard disk and put your files together in a logical order so that your computer will run faster and better. Defrag monthly even if the system does not recommend it. Even if your drive says it is only 2 or 3% fragmented, that could be a large amount if your hard drive is 20 gig or more. You can click [Show Details] to see what it is doing and [Legend] to see what types of sectors are being moved. Never stop a defrag in the middle! The computer might be in the middle of moving a file and it could become corrupt.


Register for Upcoming Classes
Attend FREE by applying to the Verizon Foundation:

Register for upcoming classes as soon as possible. Call 330-315-1335 or e-mail . Cost is $40 per person for staff and volunteers of member organizations;$60 per person for staff and volunteers of non-member organizations.

bullet Microsoft Excel 2: Formulas
11/20/03 - 9:00 AM - 12:00 Noon

bullet Intro to Access: Data Entry & Other Basics
11/18/03 - 9:00 AM - 12:00 Noon

bullet The Database Developers Series
11/21/03 - 9:00 AM - 12:00 Noon
12/04/03 - 9:00 AM - 12:00 Noon
bullet The Website Developers Series
12/03/03 - 9:00 AM - 12:00 Noon
12/05/03 - 9:00 AM - 12:00 Noon
12/10/03 - 9:00 AM - 12:00 Noon
12/12/03 - 9:00 AM - 12:00 Noon
12/17/03 - 9:00 AM - 12:00 Noon

to see our latest training schedule. Or call us at 330-315-1335 and we'll fax you a copy.



If you would like us to mail you a newsletter with the most recent schedule and a list of all our services, please call us at 330-315-1335 or e-mail .


  As always, we are interested in hearing from you to learn how we can best meet your technology and connectivity needs. Give us a call at 330-315-1335 or e-mail us at

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  Info Line, Inc.  ...  Bringing people and services together since 1975
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