Survey

Project Connect

Thank you for completing this survey for Project Connect. We recommend that you complete it in one session and then submit the finished survey. However, if you need to quit before you are finished, please print this survey and then write the remaining answers on the printed form.

You can click the Submit button to send it to Project Connect. If you print a hard copy, you can fax the completed form to 330-253-1137 or mail it to Info Line: 474 Grant Street, Akron, OH 44311.

Please note that this information is collected for aggregate data purposes. Individual agencies will not be identified without their permission.

Please return the form even if you cannot complete all sections. If you have questions or concerns, please call Jacquie Skrzypiec at 330-762-5627. Again, thank you for your input.

Who are you?
Agency
Address
City, State, & Zip
Phone	- -
Fax	- -
E-Mail

Person(s) completing this form & title(s)

What best describes your organization's services?	Arts & Humanities Child Care Education Foundation Government Health Care Human Services Professional Association Recreation Other

What is your organization's overall 1999 budget?	$0-$49,999 $500,000-$999,999 $50,000-$99,999 $1,000,000-$1,999,999 $100,000-$499,999 More than $2,000,000

What are your plans?
1	Do you currently have a technology budget?	Yes No
	Do you plan on having a technology budget in the near future?	Yes No
	Do you need assistance in developing a technology budget?	Yes No
2	Do you currently have a marketing and communications budget?	Yes No
	If so, does it include high-tech tools such as websites, e-mail, etc.?	Yes No
	If not, do you need assistance in integrating technological tools into your marketing and communications plan?	Yes No
3	Is your agency currently able to use technology to communicate with service recipients, donors, volunteers, media contacts, board members, etc.?	Yes No
4	If yes, how do you do so? Please check all that apply ... Telephone Fax Direct/Bulk Mail Computer Fax E-Mail Website Listserve Bulletin Board Other
	Do you plan on increasing these capabilities ... Within the next 6 months Within the next year Within the next 2 years No plans now
	Do you need assistance in getting these capabilities?	Yes No
5	Approximately how many people work for your organization? # Full-Time Staff # Part-Time Staff # Volunteers
	Approximately how many of them use computers? # Full-Time Staff # Part-Time Staff # Volunteers
	Do you plan on increasing the number of staff who use computers ... Within the next 6 months Within the next year Within the next 2 years No plans now
	Do you need assistance in increasing the number of computers?	Yes No
	Do you need assistance in training your staff to use computers?	Yes No
6	If some of your staff do not use computers, why don't they? Lack of equipment Lack of computer skill Lack of time to train Resistance to change Not appropriate to their responsibilities Other
7	What computer operating system(s) does your organization use? Please check all that apply ... PC/Windows Macintosh UNIX Other
8	Do you feel you have adequate computer equipment for current and future needs?	Yes No
	If you have computers older than 3 years, do you have a replacement plan in place?	Yes No
9	Who manages your computer systems? Please check all that apply ... Information Services (IS) Department Number of employees in IS Department Employee trained in computer systems Employee informally trained Volunteer trained in computer systems Volunteer informally trained Contracted service (on-site) Contracted service (telephone) Other No support available
	Do you feel you have adequate support for current and future needs?	Yes No
	What do you need to have?
10	What types of applications do your employees use currently? Please check all that apply ... Word processing (e.g., MS Word) Spreadsheet (e.g., MS Excel) Database (e.g., MS Access) Financial (e.g., Quicken) Client record management Graphic design (e.g., PageMaker, Quark) Presentation (e.g., PowerPoint, Persuasion) Website authoring tools Interoffice e-mail Scheduling/personal information Electronic submission of reports, billing, proposals, etc. Fund-raising Web browsers (e.g., MS Explorer, Netscape) Other None of the above
	Are these applications consistent throughout your agency (i.e., are all your word processing programs the same?)	Yes No
11	If your employees are not using the following applications, which would you like them to use? Please check all that apply ... Word processing (e.g., MS Word) Spreadsheet (e.g., MS Excel) Database (e.g., MS Access) Financial (e.g., Quicken) Client record management Graphic design (e.g., PageMaker, Quark) Presentation (e.g., PowerPoint, Persuasion) Website authoring tools Interoffice e-mail Scheduling/personal information Electronic submission of reports, billing, proposals, etc. Fund-raising Web browsers (e.g., MS Explorer, Netscape) Other None of the above
12	Are your computers networked to each other?	Yes No
	Are your computers networked to a server?	Yes No
	Do you feel your current network meets your current/future needs?	Yes No
	Do you plan on installing/upgrading your network in the near future?	Yes No
	Do you need assistance in installing/upgrading your network?	Yes No
13	Do you have access to the internet at work?	Yes No
	If no, do you plan on getting access to the internet within the near future?	Yes No
	Do you need assistance in getting access to the internet?	Yes No
	Do you use your access to the internet at home for business?	Yes No
Are you on the web?
14	Does your agency have a website?	Yes No
	If yes, what is your website address?
	If no, do you plan on getting a website within the near future?	Yes No
	Do you need assistance in developing a website?	Yes No
15	If you do not have a website, why not? Lack of funding Lack of staff Lack of training time Lack of technical support Priority of other business issues Not appropriate to our mission No foreseeable advantages We had a website, but discontinued it because Other
16	If you do have a website, who developed it for your agency? Employee(s) Volunteer(s) Contracted service Other
	Are you satisfied with your website content?	Yes No
	Are you satisfied with the responses to your website?	Yes No
	Are you satisfied with your website support?	Yes No
	Do you need additional website support?	Yes No
17	If you do have a website, how often is it updated??
	Are you satisfied with this update schedule?	Yes No
	If you are not satisfied, what prevents you from modifying it?
18	If you do have a website, what do you currently use it for? Please check all that apply ... Provide information about the agency Announce events Introduce new service offerings Provide general information of interest Provide an on-line database of resources Profile staff Sell materials Report financial data Interact with agency staff Enroll in classes/programs Set appointments Communicate with other clients Service clients Solicit donations Answer questions Publish newsletter on-line Recruit volunteers Recruit employees Encourage electronic feedback Other
19	What would your agency's ideal website do? Please check all that apply ... Provide information about the agency Announce events Introduce new service offerings Provide general information of interest Provide an on-line database of resources Profile staff Sell materials Report financial data Interact with agency staff Enroll in classes/programs Set appointments Communicate with other clients Service clients Solicit donations Answer questions Publish newsletter on-line Recruit volunteers Recruit employees Encourage electronic feedback Other
20	What other advantages or disadvantages to you believe a website could offer your agency?
21	Who would you want to visit your website? How would you publicize it?
What are your training needs?
22	Who trains your staff on computers and applications? Please check all that apply ... Dedicated training staff (Number of training staff: ) Staff train each other Volunteer trainers Books and trade magazines In-house training seminars Local training seminars National training seminars Other No training available
23	Do you feel your staff gets adequate training?	Yes No
	Would you be interested in enrolling your staff in Project Connect's training seminars?	Yes No
24	Which seminars would your staff benefit from attending? Please check all that apply ... Getting started on computers Getting started on the internet Word processing (e.g., MS Word) Spreadsheet (e.g., MS Excel) Database (e.g., MS Access) Financial (e.g., Quicken) Client record management Graphic design (e.g., PageMaker, Quark) Presentation (e.g., PowerPoint, Persuasion) Website authoring tools Interoffice e-mail Scheduling/personal information Electronic submission of reports, billing, proposals, etc. Fund-raising Year 2000 issues (Y2K) Other
25	How do you usually pay for computer equipment and training? Please check all that apply ... Agency's operating budget Grants Personal purchase Financial donations Equipment donations Other
Are you interested in participating in Project Connect?
26	What barriers do you see to increasing your agency's technology capabilities? Lack of funding Lack of staff Lack of training time Lack of technical support Priority of other business issues Resistance to change Lack of support from management No foreseeable advantages Other No barriers
27	What advantages to you see to increasing your agency's technological capabilities?
28	Are you interested in participating in Project Connect?	Yes No
29	Given your understanding of the project, what kind of assistance do you need?
30	Please rank the following objectives according to their importance to your agency on a scale of 1-11 (1 being of greatest importance and 11 being of least importance): Getting access to the internet Year 2000 issues Developing a mentor partnership Acquiring equipment Computer networking Developing/updating a website Training staff Getting access to technical support Budgeting and planning technology improvements Integrating technological tools into marketing and communications Other:
31	Based on your understanding of this initiative, what would you expect to accomplish in the next year?

Thank you for your responses to this survey. We appreciate the time and effort you
devoted to this important information tool!

	Project Connect Membership Program & Services
	Electronic Newsletter
	Remote Advantage Plan
	Online Resources
	Advisory Council
	About Project Connect

	Training Calendar
	List of Training Classes
	Other Computer Training Options
	Curricula Subscription Program
	Project Connect Members
	Program Brochure
	RAP Brochure

	TechAtlas: Online Tech Planning
	Technology Standards for Non-Profit Organizations
	Computer Purchasing Guidelines
	Links to Other Websites

Project Connect is partially funded by the GAR Foundation, the Akron Community Foundation, the Knight Foundation, the Cleveland Foundation, the Corbin Foundation, the Sisler McFawn Foundation, Northern Ohio Golf Charities, Community Technology Fund of Ohio, and the Verizon Foundation. If you would like to support our efforts, please contact Jacquie Skrzypiec, Project Manager, at 330-315-1335 or .

Info Line, Inc. ... Bringing people and services together since 1975

474 Grant Street • Akron OH 44311 • 330-762-5627 • 330-253-1137