The HEAP program can help qualified customers with payment of energy bills

by Olivia McCarthy

THE EMERGENCY HOME ENERGY ASSISTANCE PROGRAM (E-HEAP) CAN HELP PAY THE COST OF HEATING YOUR HOME

CALL 1-866-504-7400 TO SCHEDULE AN APPOINTMENT OR APPLY AT A WALK-IN EVENT.
Customers with a disconnection notice must call the appointment line.

Akron Summit Community Action
670 W. Exchange St., Akron

CLICK HERE FOR ELIGIBILITY DETAILS & DOCUMENTATION

E-HEAP provides up to $175 in assistance once per heating season to income eligible households that are disconnected, threatened with disconnection, new service or if service is being transferred. Bulk fuel clients may be eligible for up to $750 to fill the tank if there is less than a 25% supply of bulk fuel.

Household must be at or below 175% of the federal poverty guideline to be eligible.

YOU MUST HAVE REQUIRED DOCUMENTATION WHEN YOU ARRIVE

APPOINTMENTS – 866-504-7400
Limited next business day appointments available – call Monday-Friday from 4pm-6pm. Customers with a disconnection notice must call the appointment line.

WALK-IN EVENTS – NO APPOINTMENTS NECESSARY
for households whose gas or electric is OFF, customers transferring utility service, and those with less than 25% supply of bulk fuel.

EVERY MONDAY
8:00AM – 4:00PM
Available Tuesdays after a holiday Monday.

FIRST TUESDAY EACH MONTH
February 6th – 5pm-8pm
March 6th – 5pm-8pm

NEW THIS YEAR – If there is no income in the household, client must obtain “IRS Tax Transcript” or “Verification of Non-filing Letter” from the IRS by appointment only 1844-545-5640, in writing or online at www.irs.gov


About the Author


Olivia McCarthy